Your Privacy, Our Priority at Marina Lure
At Marina Lure, we are committed to protecting your personal information and ensuring your online experience is secure and trustworthy. This Privacy Policy outlines how we collect, use, and safeguard your data, ensuring full compliance with GDPR and UK data protection laws.
Effective Date: 12th February 2024
For any privacy-related inquiries, please contact us at [email protected].
How We Collect and Use Your Information
Marina Lure collects information to provide you with the best possible service, from fishing tackle sales to guided tours. We ensure transparency in all our data practices.
- Types of Data: We collect personal identifiers (name, address, email, phone) for order fulfillment and booking services, payment information processed securely by third-party providers, and browsing data for website analytics.
- Purpose of Use: Data is used to process transactions, manage bookings, provide customer support, improve our website, and send relevant marketing communications (only with your explicit consent).
- Marketing Preferences: You have full control over what communications you receive. You can opt-in or opt-out of marketing emails at any time via your account settings or the unsubscribe link in our emails.
- Website Analytics: We use anonymised data to understand website traffic patterns, helping us enhance your user experience without compromising your privacy.
Safeguarding Your Data: Our Security Commitments
The security of your personal information is paramount to Marina Lure. We implement robust technical and organisational measures to protect your data from unauthorised access, alteration, disclosure, or destruction.
- Advanced Encryption: All sensitive data, particularly payment information, is transmitted using SSL/TLS encryption.
- Access Controls: Our staff are trained on data protection best practices, and access to personal data is strictly limited to authorised personnel on a need-to-know basis.
- Third-Party Security: We only partner with third-party service providers who demonstrate stringent data security and privacy compliance, such as our payment processors.
- Data Retention: We retain your personal data only for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
- Breach Response: In the unlikely event of a data breach, we have clear protocols for immediate action, mitigation, and notification to affected parties and regulatory bodies as required by law.
Your Rights: Control Over Your Personal Data
Under GDPR and UK data protection law, you have specific rights regarding your personal information. Marina Lure fully supports and facilitates the exercise of these rights.
- Right to Access: You can request a copy of the personal data we hold about you.
- Right to Rectification: You can ask us to correct any inaccurate or incomplete data we have.
- Right to Erasure ('Right to be Forgotten'): You can request that we delete your personal data, under certain conditions.
- Right to Restrict Processing: You can ask us to limit how we use your data.
- Right to Data Portability: You can request to receive your data in a structured, commonly used, and machine-readable format.
- Right to Object: You can object to our processing of your personal data, particularly for direct marketing purposes.
To exercise any of these rights, or if you have any questions or concerns about our privacy practices, please do not hesitate to contact us at [email protected]. We are here to help.